Our "Wish Collection" line of jewellery is made from .925 Sterling Silver. They are either Rhodium plated or Gold plated.
Our line of "Personalised Jewellery" is made from Stainless Steel and the silver jewellery looks and even seems like sterling silver but has more of a
white gold rhodium finish. It is very low maintenance, does not corrode even
with contact of human sweat and you can wear it even when showering.
The Gold and Rose Gold colour is infused into the Stainless Steel and will not peel off like cheap costume jewellery.
If you have misspelled your order we will replace it for you at a 25% discounted rate off the retail cost of the item plus freight. The incorrect item will have to be returned to us before we send out the replacement.
If it is our error we will replace it at no cost to you including freight and you do not have to return the incorrect item.
You will receive an email stating that your Gift Card is now available. Click on the "View your Gift Card" link and it will redirect to your Gift Card where you will see your special code. Copy and paste the code into the "Gift Card" box when you check out to redeem your Gift Card.
We want you to feel safe and confident when you purchase one of our products, for this reason we offer all our customers a No Risk, 100% Money Back Guarantee.
If you received your Amber Snow Design order and don't absolutely
love it, you are welcome to return it to our headquarters within 30 days
of the ship date for a refund less shipping (if applicable), to the
original method of payment. The merchandise must be unworn, and original
packaging and invoice must be included (personalised engraved items are excluded unless we have misspelled your order). We'll send you an email as soon
as your return has been received and processed. This may take 2-3
business days for the refund to appear on your account depending on the
card issuing bank. If returning for merchandise credit, an Amber Snow
Design store credit code will be emailed to you in the amount of the
items received. Please include the the order reference number and your
email address to receive a store credit code.
We are unable to accept returns or issue
credits for Amber Snow Design merchandise purchased at retailers other
than Amber Snow Design.